Values and Skills of a PA
As a Personal Assistant (PA) there are certain values and skills that you might need in your PA role, including:
Values
• Responsibility and reliability
• Respectful
• Encouraging and enabling
• Understanding and empathy
• Flexibility
• Committed to equality and diversity
• Understand the challenges faced by disabled people
• Willing to learn
Skills
• Listening skills
• Interpersonal skills
• the ability to be personal yet professional
• Written and verbal communication skills
• Literacy and numeracy skills
• Advocacy skills
• Strong local knowledge
• The ability to treat people with dignity
Next steps
To find out if you’ve got what it takes to work as a PA, try the ‘A Question of Care’ interactive video challenge below.