Case Study: How an Independent Support Organisation Assisted Paul to Recruit 4 PAs

Optimistic man in a wheelchair smiling at the camera while relaxing at home

Paul requires support from his Personal Assistants (PAs) to help maintain a family life as well as assisting him to contribute to, and access, society. With the assistance of an independent support organisation, Paul developed the job description which includes both personal and domestic duties within the household as well as providing support so he can access the community, to work etc. Paul was supported through the recruitment process and was signposted to organisations for specialist information, such as employment information and payroll organisations. He also inquired about training for his employees and the support organisation provided Paul with relevant training sources that would deliver the specific training he felt was important for his employees. With the support and advice he received, Paul has now been employing staff for many years; consequently Paul enjoys his citizenship rights and is respected as an equal player in society:

“Having control over when and how my support is delivered enabled me to fit more with my family rather than them fit around me.”

Next steps

Take a look at the article on case studies where you can find further case study examples.

Part of
Last Updated
22 June 2022
First Published
28 March 2022
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Please note that the information contained in this Handbook is provided for guidance purposes only. Every reasonable effort is made to make the information accurate and up to date, but no responsibility for its accuracy and correctness, or for any consequences of relying on it, is assumed by Self Directed Support Scotland or any other contributing party.

The information does not, and is not intended to, amount to legal advice. You are strongly advised to obtain specific, personal and professional advice from a lawyer about employment law matters, or an accountant/ tax specialist about taxation matters, and from HMRC and your insurers. You should not rely solely on the information in this Handbook. Support organisations listed in this Handbook can help you find appropriate sources of advice.